Unit Manager for over a year. This job is for the birds. Absolutely terrible. - Unit Manager Waffle House Employee Review

1.0
28 Apr 2015
Recommend
CEO approval
Business outlook

Pros

I literally cannot think of one positive thing that I experienced while working with this company. It was just that bad.

Cons

Constantly working over 16 hours a day. Unit managers are required to be at the job for 6:30 AM. Many days you don't get off until after 4. As a unit manager, you are required to return to your store EVERY FRIDAY, SATURDAY, AND SUNDAY at 8pm for drawer change. Many times I did not get home from drawer change until 10pm. HR constantly hires cook and servers who are not competent. When the store is not fully staffed, guess who is required to fill in. The unit manager. NO FAMILY TIME, EVER. On top of this, I was promised quiet a larger sum of money when I first started. When I brought this to the attention of my District Manager, him and the Division Manager continued on with their empty claims to pay me more. When you factor in the amount of hours I was actually there, I was getting paid less than $10 an hour, and I have a bachelors degree. Another terrible con, this company is YEARS behind technology wise. This made simple tasks that should have taken 30 minutes or so require nearly triple the amount of time.

Explore other reviews about Waffle House

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work hard hours very demanding on the body

Cons

Better pay for labor more time offf

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good money opportunity regarding tips - balances out to an above average pay at the end of the year. Easley store has good management. Company wide competitive base pay rate in the serving industry. Effective strategy for order taking, placing, and EOS duties. No seniority bias.

Cons

As any serving job, there are slow no-money-making nights. 1st and 2nd shifts are not guaranteed full time. They offer the opportunity to request low income where they will bridge the gap if you make less than minimum wage but this is almost entirely unused by the servers to the complexity of the reporting process.

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