a company where big egos run deep - Service Biller Walser Employee Review

1.0
9 Jan 2025
Recommend
CEO approval
Business outlook

Pros

good benefits, most holidays off,

Cons

management and higher ups have some obvious ego issues, the company fails to recognize certain departments for their efforts and hard work on the regular, company no longer allows raises when they’re earned - only if your once-a-year performance review looks adequate, company lacks greatly on training employees fully and properly (especially technicians)

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Walser Response
1y
Thank you for sharing your feedback. We value your input and appreciate the time you’ve taken to provide us with your perspective. We’re glad to hear you recognize the benefits and holiday schedules as positives. However, we understand there are areas where you feel the company could improve, and we take your concerns seriously. Regarding your comments about management and training, we recognize the importance of fostering a supportive and collaborative work environment. Ensuring that all employees feel valued and properly equipped to succeed is a priority. Your feedback about training, recognition, and the performance review process will be shared with the relevant teams as we continue to assess and improve these areas. If you’d like to discuss your concerns further or share specific suggestions, we encourage you to reach out directly our HR Leadership team, Director of HR: Tori Boehne- tboehne@walser.com or Walser's Chief of Human Resource: Sherry Schultz- sschultz@walser.com, or your direct manager if that feels most comfortable. We also have our HR Hotline where you can call (952) 345-4011 or email to HRHelpline@Walser.com. Open dialogue is key to making meaningful changes, and we’re committed to doing so. Thank you again for your honest feedback, and we hope to hear from you. Sincerely Lindsey Trett Walser's Director of Talent Acquisition

Explore other reviews about Walser

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

My experience at Walser exceeded my expectations! I learned so much and felt cared for as an employee and person. There is room to grow at Walser and encouragement to find what your'e good at to meet what you love!

Cons

No cons come to mind.

3.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good training, base salary, benefits like health insurance, 401k. Good pay plan for high volume dealerships.

Cons

Pay plan is entirely based on volume, and some rooftops are doing in a day what others do in a week. Do your research as to where you go because you can't switch to another dealership until you have tenure. The volume at Toyota is insane. Meanwhile I'm next door at the Buick GMC dealership and our volume is terrible, and I can't switch for months. I'm likely going to have to quit.

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