You’d be great at this job if you’re comfortable selling a scam. - Wedding Specialist Walters Hospitality Employee Review

1.0
4 May 2024
Recommend
CEO approval
Business outlook

Pros

My co-workers were fun and supportive! I loved my manager — but she wised up and left…and I wasn’t far behind her.

Cons

Walters is focused on quality, not quality. They threaten you with termination if you’re .01% from your sales goals, but are unwilling to fix the product you’re selling (aka all-inclusive weddings) so that people actually want to purchase it. I would consistently have to sell a venue that received a 1-star review from a wedding the night before. Whenever people left the company, upper management would view it as “the trash taking itself out” instead of diving deeper and understanding why people chose to leave. The venues are not close together, so I would average 1000+ miles per month doing tours with no mileage reimbursement. You are still expected to work on your days off and while on PTO. There is no work-life balance as, in the words of an upper management person, there is only “work-life integration”. If a client texts you at 11pm, you’re expected to answer. I would consistently show up to dirty venues which I would then have to clean to prep for a tour. The in-house linens had mildew. The tables were never swept under, so I would often find dirty linen napkins and clumps of food near my feet during tours. The pay was good if you hit your goals, but it’s hard to hit your goals when the product you’re selling feels like a scam. If you’re considering working for this company and see a few 5-star reviews from the Atlanta region, just know that they only have 1 venue, whereas the other regions in Texas have multiple. Sure, their day to day might be bearable because it’s all under one roof, but it’s not comparable to the experiences had in the other markets.

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Walters Hospitality Response
2y
Our commitment to ensure that every Walters team member has a rewarding and beneficial experience is a priority for us. It’s unfortunate that your experience was not as favorable as we would like. We encourage all current employees to escalate any issues so they can be addressed in a timely and efficient manner. We take your feedback seriously as we continue to grow and strive to improve our processes, benefits and working environment.

Explore other reviews about Walters Hospitality

5.0
12 Oct 2025
Recommend
CEO approval
Business outlook

Pros

love it even when its tough!

Cons

more training and structure neededd

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Walters Hospitality Response
7mo
Thank you for your kind words! We’re so glad to hear you enjoy being part of the team, even through the challenging days. We appreciate your feedback on training and structure — we’re continuing to enhance those areas to better support our staff.
3.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great management with reasonable expectations.

Cons

Due to nature of business and event schedules we do not get much preparation time for the week.

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