New employees should avoid. Not worth it. - Anonymous employee Warner Connect Employee Review

2.0
28 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers are great to work with.

Cons

Management blames others instead of taking responsibility. Incorrect or no documentation for customers. No training is given and you must figure everything out for yourself. No central system for anything. Very old systems that fail daily causing major outages with no plan to replace long term. Only 20% of employees are employed after the first year. Ether fired or leave because of management.

Explore other reviews about Warner Connect

5.0
16 Jul 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You have a ton of opportunity to learn so many things. It is a challenge everyday because you never know what is going to come your way. There have been many positives like employee engagement and friendly environment. It is a fast paced environment and can be very busy which is not a bad thing. I have enjoyed my time so far and have learned a lot.

Cons

There are so many things to learn it can be overwhelming at times however it keeps me challenged.

2
4.0
13 May 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Systems engineers are a team of extremely talented guys who will help out in an instant. The help desk team will answer and provide support for even the simplest task without acting like it is "beneath them". The other individuals who are on staff are definitely highly competent and extremely interested in the best interest of the company and its growth. The work environment is ever-changing, relaxed, and "fun" because everyone here has an "interesting" (IT geeky) sense of humor and enjoys some sort of banter. I compare the environment to that of a "dysfunctional family" because all though Warner Connect isn't perfect (same as a family) we will all help each other out in a time of need and we are close nit. I enjoy the company outings, luncheons, birthday celebrations, and quick office cubicle get-togethers to laugh, socialize, and chat. The owner from my perspective is very hands-on, he is not afraid of being in the trenches with everyone to get any issues resolved. I appreciate how much he is involved in and how hard he works.

Cons

Never Ending amounts of work to be done, everyone stays incredibly busy and works more than 40 hours per week due to work load demands. Owner has a ton on his plate and is incredibly busy.

2
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