Pros
· Free coffee and lunch · Most coworkers are lovely and helpful · Flexible shifts if you have a good manager
Cons
· Can be very busy and so hard to get support from head office when there is a serious lack of staff and so many important equiptments are broken · However when there are enough people to support the intensity of the work, the head office will ask you to reduce labour costs. Worst of all they would come round and take one of the staff away for a talk at the busiest time of the day and you can't expect them to do anything at all :) · Management's ambiguous attitude towards lazy employees who avoid teamwork is disappointing, even if you do more than you should, they just take it for granted · Depending on which branch you're in, you may have to deal with mostly rude and impolite customers on a daily basis and they never care about staff's mental health · Their coffee beans are becoming more and more ordinary and unsurprising so don't really recommend it to baristas who really care about coffee · Toxic corporate culture