Pros
Work with some great companies to provide their services. Some genuine people in the organisation that try their best to help.
Cons
Overall, the company is in a challenging and declining state. Significant redundancies have been made, and no pay increases have been offered this year. However, this contrasts sharply with the substantial investment currently being made into refurbishing the offices. There is a clear and overwhelming focus on preparing the business for sale, resulting in cost-cutting measures across virtually every area of the company. As others have noted, a "sales tax" was introduced that deducts a percentage from the total contract value. This deduction is then taken from the profit margins — the very metric on which sales staff commissions are based — which has understandably caused frustration among the team. The current environment has led to a noticeable drop in morale, with many employees adopting a "sloped shoulders" mentality. Support for staff is minimal, and there’s a pervasive sense of micromanagement. Autonomy is lacking, with many systems heavily restricted, creating a culture that feels more controlling than empowering. The main motivation for writing this review is the recent email sent to employees asking for positive feedback. Given the current state of affairs, I believe it’s important that an honest perspective is shared.