Workplace culture deteriorates quickly; high stress and no support - Onboarding Specialist Weave Employee Review

1.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The occasional free lunch, snacks, modern office, and work laptop!

Cons

Working in the Onboarding Department at Weave was a deeply disappointing experience. The company markets itself as "people first," and the interview process genuinely sells that vision. Warm, supportive, and well-organized. But the reality sets in fast. Within the first two weeks, it becomes clear this isn't the project management role advertised. The job description is deliberately vague, and what it actually means is juggling an unsustainable number of responsibilities at a relentless pace. There is virtually no support system. Questions get deflected with "check Seismic" or "search Slack," and leadership has openly stated that good performance is rewarded with more work, not compensation or recognition. LOL The work-life balance simply doesn't exist. Employees are micromanaged for being a few minutes late, yet the two to three hours of unpaid overtime are completely ignored. Blocking calendar time to protect mental health or manage workload has reportedly resulted in termination. Mandatory hour-long team meetings are held regardless of whether employees have had a lunch break. The structural issues run deeper than workload. Sales representatives frequently overpromise to clients and face zero accountability when those expectations aren't met, leaving Onboarding staff to absorb client frustration and anger daily. Meanwhile, sales teams are rewarded with international trips while other departments report burnout, extended mental health leaves, and inadequate pay. Leadership, including the CEO, appears largely disengaged from non-sales departments, and company-wide meetings reflect that priority clearly. The people who actually retain clients: Onboarding, Techs, Porting, and Customer Support, receive little recognition. The warning signs in other reviews are worth taking seriously.

Explore other reviews about Weave

5.0
2 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Amazing people - Hybrid schedule - Great leadership in my department - Lunches, perks, fun events

Cons

- Pay is only okay - Lots of constant work, change, and pivoting

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent health and other benefits Hybrid work Some great team members

Cons

Benefits have become increasingly less competitive over time. Senior leadership feels deeply disconnected from frontline teams and day-to-day operational realities. Leadership culture often leaned heavily toward visibility over trust, creating an environment where being seen sometimes felt more important than actual output. Strong micromanagement tendencies from upper leadership created unnecessary pressure and reduced autonomy for managers and teams. Urgency culture was exhausting — nearly everything was treated as critical, making it difficult to maintain healthy work-life boundaries. After-hours messages and shifting priorities were common. Decisions often felt reactive rather than strategic, which created frustration and inconsistency across teams. Employee trust did not always feel mutual, and oversight could feel excessive rather than supportive. Certain areas of management, particularly within onboarding/leadership structures, at times felt influenced by favoritism, inconsistent treatment, and cliquish dynamics rather than transparency and merit-based decision making. Collaboration across teams could feel impacted when communication and opportunities did not always appear evenly distributed. Compensation and benefits no longer felt competitive compared to similar roles elsewhere. People not employees used to be such a common phrase for Weave. You literally do not hear or see it anywhere anymore.

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