Pros
- Amazing office culture - Fresh fruit throughout the week, lots of snacks and all the different types of teas you could think of. - Great benefits package/leave allowance - New MD actively trying to improve all aspects of the company and culture -Culture club comes up with fun events throughout the year -Friendly team -Very much standard - come in at 9 leave at 17:30 never need to stay longer - a good mixture of calm and busy - Great location loads to eat, and such a great distance from main train stations (Victoria, Kings cross, London Bridge) - I never go to bed anxious about the next day, and that is huge in this day and age.
Cons
I feel like we have tackled most issues that have come up in our last reviews, we are constantly trying to implement positive initiatives and actively invest in our staff, however there are still the basic problems such as language diversity where it can sometimes be uncomfortable when you don't speak the language. They have started hiring a more diverse team however the originals that are still here are still in habit of speaking Italian with each other majority of the time. I.T are trying very hard to improve the infrastructure and update softwares this is still a work in progress, which means quite a few I.T issues that take the MSP's quite a long time to sort over the phone until it eventually gets escalated. But when it does get escalated its dealt with, so it might just be the call centre.