3.0
26 Mar 2020
Former employee, less than 1 year
Southington, CT
Recommend
CEO approval
Business outlook
Pros
Benefits are very good including the cost and what they offer.
Cons
very stressful because it's a call center, they watch every minute which I understand because you have customers waiting but the system is so slow that it takes at least 10 minutes to bring up your system in the morning which is on your time not on the clock. System usually goes down in the afternoon so it makes it even slower to take care of customers. If you're used to working at a call center you might adapt to the setting faster then other employees.