I expected great things from Welmark, instead I discovered messy internal practices. - Membership Enrollment Wellmark Employee Review

2.0
4 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Benefits and easily accessible gym.

Cons

The right hand doesn't talk to the left hand. System updates are constantly implemented without testing, leaving several departments (operations mostly) unable to work which puts you further behind. Procedures are done without notifying the department it directly effects. So when new issues occur no one knows why until the issue is escalated to department managers. The department managers then turn around and act like the effected department should have foreseen and notified the department responsible for the change. Unbelievable. The second biggest issue is that every department is understaffed. It's fine if you are an hourly employer, but the minute you go salary - GOODBYE LIFE. Come in at 7 and leave at 530-6. For the first time when I started a new job, I thought of leaving Wellmark within the first week. That has never happened to any job I've ever had in my adult career.

Explore other reviews about Wellmark

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company lives by its mission. Truly working toward improving overall health of all Iowas and South Dakotans. Spearheading ongoing initiatives to reducing member burden, trying to fill in gaps where rural life creates access burdens, and being engaged with the community.

Cons

Slow change. Many processes created are not open to growth and evolution often being told, that’s how we set it up five years ago and it’s worked fine. Also, inclusive to an extent. There are times where if your beliefs do not align with the majority, specifically related to politics there are opportunities for improvement. As part of a diverse and value driven culture, it’s important to recognize not all beliefs are the same.

2.0
31 Jan 2026
Recommend
CEO approval
Business outlook

Pros

• Nice facility in the Des Moines office with a beautiful gym. • Strong mission and meaningful work that genuinely motivates many employees • Opportunities to work on complex, large-scale initiatives • Some leaders are supportive and open to collaboration

Cons

• Inconsistent people management and accountability across teams. • Repeated concerns raised by multiple employees are often minimized, which prevents issues from being addressed effectively • Limited follow-through when interpersonal or performance issues are escalated, impacting psychological safety. • SAFe has rollout faced significant challenges, and it created a lot of uncertainty. Many colleagues have expressed concerns about their job security. • Good old boys club on tech side of the house • Rigid RTO mandate has replaced flexibility with monitoring. Despite clear evidence that teams were productive remotely during COVID, time in office is now tracked and reported to execs, reinforcing optics over outcomes

4
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