Great people, but leadership are old school and holding their people back - Anonymous employee Western Union Employee Review

2.0
22 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people on the ground Flexibility when required Global opportunities

Cons

Revenue generators get all the recognision!! Leadership are old fashioned and only focused on profits - treat employees poorly and the pay for performance philosophy is BS Employees who manage up get all the recognition HR severely under resourced, operate with only the basics

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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