2nd best job I've ever had.... in a good way - Junior Dealer Western Union Employee Review

5.0
18 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Bonus, Flexible hours, wonderful colleagues, helpful and supporting

Cons

Long hours, manual processes, pressure

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Western Union Response
9y
Thanks for taking the time to leave a review. You're spot on regarding the importance of leaders spending time on the "front lines" to fully understand the employee/customer experience. Please reach out to your local HR rep with suggestions that you feel may help improve the feedback loop in your department. We've found, more often than not, that the key to successful change is through "top-down" AND "bottom-up" initiatives, not just one or the other. Looking forward to working with you!

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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