Recruitment Process - Anonymous employee Western Union Employee Review

5.0
2 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Recruitment process was very fast and constant feedback and updates on status of application was provided. Good follow ups and great structured process by HR.

Cons

Need a structured training program for new joiners to enable me to perform my work in a faster manner. Still not familiar with process flows, systems training, agents recruitment process and etc as most of the staffs in the office are new. Possible to have a buddy system for training purposes for 1 to 2 weeks with a senior from the same role.

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Western Union Response
9y
Thanks for your input. Glad the recruitment process went well for you. Regarding onboarding, we're proud to share that we have just recently launched a revamped onboarding experience, with a "buddy" program included. Keep the ideas coming internally as well! Welcome to WU.

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5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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