Ok but not great - Anonymous employee Western Union Employee Review

3.0
13 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

international company with huge brand great opportunity to master change management with strategy changing every year salary and bonuses are paid on time loads of good people around

Cons

every communication is Denver-centered and matters little to the non-US based employees (both WU and WUBS) HR communication reg top managements is very detailed - but communication reg issues that matter more to the regular employees is less so a lot of change within, that mainly translates is cost cutting and layoffs

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Western Union Response
9y
Thanks for calling out the "pros" in your review! Regarding the "cons" you shared, we believe Western Union is a truly global company with approximately 10,000 employees working in over 50 countries, and we're continuing to improve our communication to all employees. We would like to get more details about the communication reg issues you addressed. Please email us: careers@westernunion.com. Thanks again.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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