Business Analyst - Business Analyst Western Union Employee Review

4.0
22 Sept 2017
Recommend
CEO approval
Business outlook

Pros

- Great place to start career - A lot of possibilities to move internally vertically and horizontally - Many different departments - possibilities to change direction - A lot of very talented people, good environment - OK pay - International employees - many opportunities to meet people with different backgrounds - Improved feedback system, required to receive feedback/set up goals at least every quarter (much better than every half)

Cons

- Lack of direction, major initiatives are not aligned with each other - Constant transformation, every year there is a new super project, ex. WU Way, Transformation Office, etc - Internal trainings are more oriented to people managers and individuals contributors at the same level might be overlooked - IT is mostly outsourced and the quality is quite lacking. Although, lack of investment might be related to just established India ROC

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Western Union Response
8y
We want to thank you so much for providing such thoughtful and useful feedback for the WU community on Glassdoor! We will share these detailed insights with the various teams to help influence smart improvements for a BETTER WU experience. We wish you best in your career!

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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