Most unorganized organization I have ever worked for. No one cares not even the CEO. - Sales Western Union Employee Review

1.0
12 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Benefits that’s about it I’m not kidding

Cons

Unorganized company ,unprofessional overseas employees, management doesn’t care about employees. No one has a clue to what is going on. Everyone is on a different page day in and day out. Pay cuts! Too much red tape. Everything is a process and takes tooo darn long. God forbid you need a customer issue resolved.

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Western Union Response
7y
We’re disappointed to hear about your experience and appreciate you taking the time to write a review. We assure you that we care about each and every employee on our team. We also understand the impact that management and leadership have on our employees. As we continue improve our company processes, we will share comments like yours to help influence positive change. If there is confidential feedback you’d like to share, please do so by reaching out to careers@westernunion.com.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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