Not a 'fintech' company - Anonymous employee Western Union Employee Review

2.0
18 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Diverse teams Work life balance

Cons

Still using legacy applications Lack of training opportunities Poor culture of innovation Lack of human resource governance

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Western Union Response
6y
We're glad that you have taken the time to leave a review. We couldn't agree with you more - diversity is a focus point at WU and we're glad to see you acknowledge that too. However, we are disappointed to hear of your experience with training and culture, among others. We welcome you to share more information regarding your experience by emailing us at careers@westernunion.com. Please know that any information you share with us will be confidential, but we welcome all feedback and take to heart what our employees share with us.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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