Mismanaged, misguided. They treat you like a retail money transfer clerk - Senior FX Dealer Western Union Employee Review

1.0
8 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Free snacks and coffee. That's about it.

Cons

poor management with no vision. Middle management is over their head. Low end of salary range. Lots of unnecessary red tape. Nobody wants to take ownership. \

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Western Union Response
5y
Thank you for sharing your feedback and for 5+ years of hard work at Western Union. We’re pleased that you mentioned benefits like snacks and coffee in the office, however, we’re sorry to hear about the cons you experienced with management, compensation, and office processes. We understand that management can have a significant impact on our employees and so we hold our leaders to the highest standards. We also strive to provide competitive compensation packages based on annually reviewed salary market data and analysis. As we continue to change the way we work to provide a better customer and employee experience, we will share your feedback with the appropriate teams. Should you have additional feedback you wish to share with us confidentially, please email us through careers@westernunion.com.

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5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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