Complacent, change resistant culture. - Anonymous employee Western Union Employee Review

2.0
30 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive Salary and benefits. Good work life balance. Folks with good domain knowledge and execution skills. Good bonding across geographies, among employees till mid-senior level.

Cons

Not progressive enough. Time-warped. Business managed based on intuition and relationships. Resistance to change. Lack of innovation in launching new products and channels. Power struggles and politics at senior management affecting performance.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

See reviews by: Helpful|Rating|Date|All