hire and fire @ Western Union Business Solutions(DACH region) - WUBS - Front Office Western Union Employee Review

1.0
19 Jul 2021
Recommend
CEO approval
Business outlook

Pros

competitive salary and good commission/compensation for new revenue

Cons

management of WUBS does not intend to develop employees - hire and fire policy - no sustainable long term strategy - focus on quick wins and revenue - borderline to misselling

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Western Union Response
4y
Thank you for sharing your review. We’re glad that you mentioned compensation as a pro to working at Western Union as we strive to take care of our employees and their families through our Global Total Rewards program. However, we’re sorry to hear about your experience. We understand that management can have a significant impact on our employees and we want all our employees to have fulfilling careers in the organization. We value all the feedback we receive from our employees, and we will share your review with the appropriate teams. As a current employee, we also encourage you to continue sharing your feedback through our monthly WU Listens survey.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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