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      Western Union

      Engaged employer

      Western Union reviews

      WESTERN UNION - Lead AML Analyst Western Union Employee Review

      2.0
      4 Jan 2022
      Lead aml analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Diverse company, great experience learning and navigating a highly political environment

      Cons

      Leadership cannot make decisions, HR is horrible, no growth strategies, highly toxic environment, layoffs, no loyalty, company constantly saving cost by hiring abroad which creates issues -you get what you pay for. Poor managers are ruling with no vision, employees are not trained well or developed.

      avatar
      Western Union Response
      3y
      Thank you so much for your detailed feedback. We agree that the diversity of our employees globally is one of our strengths as a company! We have been changing how we work to deliver a better customer experience and drive growth for the company. As we continue to transform as an organization, we take feedback from our employees to heart. We wish you continued success with Western Union.

      Explore other reviews about Western Union

      5.0
      4 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      29 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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