From Bad to Worse - Marketing Leader Western Union Employee Review

2.0
12 Jul 2022
Recommend
CEO approval
Business outlook

Pros

A year ago I would have had some pros. Since the new CEO started, this has changed.

Cons

It’s going from bad to worse. Old product. Can’t compete in fast marketplace. Too many barriers to innovation. So many good people leaving to better jobs.

avatar
Western Union Response
3y
Thank you for sharing your experience. Employee feedback is very valuable to us. We understand your concern regarding the future and our recent changes. Western Union has been going through a transformative phase recently as we seek to expand our digital offerings globally and support our technology focus. This will help us maintain the company’s stance as a market leader in cross-border and cross-currency money movement.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

See reviews by: Helpful|Rating|Date|All