A year ago I would have had some pros. Since the new CEO started, this has changed.
Cons
It’s going from bad to worse.
Old product. Can’t compete in fast marketplace.
Too many barriers to innovation.
So many good people leaving to better jobs.
Western Union Response
3y
Thank you for sharing your experience. Employee feedback is very valuable to us. We understand your concern regarding the future and our recent changes. Western Union has been going through a transformative phase recently as we seek to expand our digital offerings globally and support our technology focus. This will help us maintain the company’s stance as a market leader in cross-border and cross-currency money movement.
Explore other reviews about Western Union
5.0
4 Apr 2026
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets
Cons
The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.