No Direction, Greedy Executives - Anonymous employee Western Union Employee Review

2.0
12 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid work opportunity is the greatest pro of this company at this point.

Cons

Employees are over worked and underpaid. There is little opportunity for growth, particularly now as the business is rapidly deteriorating and hemorrhaging customers. The company has not paid employees a full bonus payout in years and yet the executives continue to take millions in compensation, even new executives who have contributed less than nothing to the company. “Merit” increases are no where near current rates of inflation and executives don’t care to address any of these issues.

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Western Union Response
3y
Thank you for leaving a review and for being part of the Western Union team for over three years! We want our employees to be motivated and engaged in the company’s success, and our compensation plans are designed to support that goal. We are committed to providing fair compensation for their work with competitive packages based on annually reviewed salary market data and analysis. We wish you success in your career pursuits.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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