Great place if you enjoy silos - Solution Delivery Manager Western Union Employee Review

3.0
22 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Structured Org’s Predictable workload Simple annual bonus process Opportunity to move around company Decent benefits Good onboarding program Nice Corp HQ building

Cons

Poor leadership Siloed teams/processes Frequent layoffs Contractor Mecca Low pay compared to market Poor stock performance Behind in technology Drifting corporate culture C-suite lip service Lots of bureaucracy Hard to get things done quickly 1 IT issue mysteriously affects entire company Focus is always on existing processes even if outdated Teams with defined processes are not flexible and will not consider change Change is a bad word at this company

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Western Union Response
3y
Thank you for leaving a review and for your service of over 20 years! We care about every employee and do our best to provide great benefits and a positive, collaborative work environment. Our organization has been going through a transformative time, and we understand that the recent changes can be challenging to manage. We believe these changes will help us continue to be a leader in the money transfer industry. As our organization evolves, we will look for ways to share your feedback with appropriate teams. We wish you all the best in your future endeavors.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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