Ruthless executive Team - Business Process Manager Western Union Employee Review

2.0
15 Jan 2025
Recommend
CEO approval
Business outlook

Pros

the only good thing about working at Western Union (and that only if you have a high grade job) is the salary.

Cons

An executive team that has absolutely no regard for employee wellbeing, focuses entirely on cost savings, driving absurd productivity levels in their staff, pretending to care about employee feedback, communicating vaguely and untransparently. Promising benefits and later on revoking them (such as remote work, employee office benefits, work from abroad etc.). Terminating entire functions/departments overnight with no notice and expecting others to absorb work. Contacting after working hours (US mindset to always be available). It's so toxic that most people still working there spend majority of their day looking for new/other jobs and gossiping with each other about how bad it is to work there. Best of all is the prospect of a bonus which is entirely dependent on revenue and stock price and constantly changing terms of employee bonus payout with the goal to save on costs. Career opportunities minimal to none once you are in a mid-position. The only thing keeping you tied to the employer is an adequate salary.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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