Poor leadership, massive layoffs, no innovation strategy, a company stuck in the past - Specialist Western Union Employee Review

1.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Difficult to identify pros at this point.

Cons

- CEO with archaic mentality - Employees are the least important thing for the company - No strategy - No investment in innovation - No investment in training for employees - No data-driven decisions - The company is doing terribly and wants to fix everything with layoffs

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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