Pros
Good benefits, 55% commission, store discount was excellent, made own schedule, liked coworkers outside of salon
Cons
Management does not understand grooming in the slightest. Management repetitively said there was nothing they can do when groomers would offer suggestions of improvement, there was old and non-functioning equipment, and they preferred to hire grooming managers from outside of company instead of promoting from within. There is no supplemental help in the groom shop as far as answering phones, greeting customers, etc. Shop was often unclean, as the hired cleaners did not enter and groomers were more focused on getting in last minute dogs than having a professional shop. 9-10hr shifts, 5 days a week, 30min lunch. They would hire any groomer that applied, no matter how unskilled or unsuited they were for their position - frequent accidents and unsafe environment. No training or assistance for those groomers. Upper management seems very burnt out. Big dogs underpriced.