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Wilson-Bennett Technology

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Easy relaxed job - Call Center Supervisor Wilson-Bennett Technology Employee Review

4.0
7 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Relaxed pace and very simple tasks. We get to choose our own shifts weekly.

Cons

It is a little disruptive when management changes.

Explore other reviews about Wilson-Bennett Technology

5.0
7 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Short Shifts Nice Personnel Easy Workflow

Cons

Lots of background noise depending on how packed center is on that day. Typical call center cons.

2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

The office is in a decent part of Austin.

Cons

This place is completely resistant to any kind of change or new ideas, which honestly gets old fast when you actually care about improving things. I spent months suggesting simple process improvements and literally nothing happened — not even a real conversation about why they wouldn't work, just silence. Everyone just goes through the motions because nobody at the top seems to actually want things to be better, they just want stability and that's it. The culture is stagnant as hell, people have straight up given up, and management doesn't listen to anyone below a certain level no matter what you say. You can feel how stuck everything is, how burned out everyone feels, and that just spreads through the whole place. I left because I couldn't stand watching the same problems happen over and over knowing nobody was going to actually fix them.

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