Pros
Good benefits. Dental, health, vision, all of that is good and certainly makes the job more valuable than just the hourly wage. If you can stick it out at this place, you'll develop a thick hide and a great deal of patience, and it will make a lot of other customer service jobs seem like a cake walk in comparison.
Cons
WinCo is on a fast track to becoming the next Wal-Mart, and I mean that in the worst way imaginable. They are routinely taking more and more away from their employees, giving less/smaller bonuses, and drastically cutting back hours, while expanding and expecting harder work and more tasks to be accomplished from their already hard working employees. They provide an unreasonable amount of hours to accomplish an unreasonable amount of tasks, and the employees are simply not being appreciated. It has become quite clear over the 5 years that I've been with this company, that the higher ups and upper management no longer genuinely care about the well being of their employees; all they are concerned with is squeezing every bit of life they can out of their staff in order to maximize profits so they can give themselves larger bonuses at the expense of the laborers, the people who are really responsible for making the company the success that it has become. They continue to introduce and enforce unnecessary and ridiculous corporate policies (such as "Secret Shoppers") that generate fear and stress among the employees. I've witnessed several long time employees (15-20+ years) get canned do to these cold, unsympathetic, and heartless corporate policies; policies devised by new upper management that sees their employees as numerical values instead of people. Once upon a time, WinCo was a fantastic company where everyone who worked there would consider themselves lucky. That is no longer the case. I would strongly not recommend working for this company. To give you an idea of the tone of the workplace, the coworkers joke about how they no longer have a soul after working there; a joke that I used to think was funny when I started, but after 5 years, it seems like more of a factual statement than a joke. I haven't even began to mention the rude, messy, and disrespectful customers that clog the aisles and suffocate you 8 hours a day, every day of the week; which is where the thick hide and patience comes in to play in order to keep a smile on your face while you service their every need.