Pros
Studio product is overall solid and can provide a quick ROI for the customer. Good people scattered throughout the company. Typically offers a good work-life balance.
Cons
Inability to deliver/execute and lack of accountability across the organization. Poor management and zero leadership. HR is there for management, not for the employees (unless you count helping with transition plans as employees leave the company). Too high level, so there is a problem with execution and follow-through. High attrition that has a significant impact on the ability of the organization to execute. Sales is one of the areas with constant turnover. Key is there are some good knowledgeable sales team members, but it takes time to understand the product and to successfully get a proposal accepted into a customer’s budget cycle. Winshuttle’s focus by nature of integration with SAP are big companies and successfully navigating budget/CE cycles can be very challenging. A combination of these is like the reason that Winshuttle has failed to meet revenue goals for the past 2 years. For a company the size of Winshuttle, total turnover just in the corporate headquarters has been high enough to impact constant delivery. My estimation is maybe upwards of 30% have turned over in the past 2 years, either by Winshuttle’s design or by the employee making the change of their own decision (as in my case). Product delivery is a weakness for Winshuttle. There is a challenge with integration with a complex application as SAP and Winshuttle is still working on trying to find an approach to delivering a stable product in each release. The worst scenario they have tried has been to convince customers to install pre-release versions, so they could validate the build for Winshuttle. This has not proven to be viable, as these were often laced with defects. For me personally, the last 1.5 years I was at Winshuttle (out of only 2.5 years of employment) was turbulent and it declined to a state of being toxic at the end. Having 4 different managers over a 13 month period kept things “interesting”, to state it kindly. I made the decision to leave of my own accord and without another opportunity lined up, because of the confrontational environment I faced on a daily basis with my “latest and greatest” manager (who is no longer there, which should be listed under “Pros” above). It was clear to me that the direction of the company did not align with my personal values and decisions were being made and executed that negatively impacted customers in way of delivery and billing. Another key fact that lead to my decision was that I was challenged to find anyone that had not found a better opportunity or had not landed in a better place after leaving Winshuttle, regardless of who made the decision for separation. It was that fact that gave me the faith to move on.