Pros
Working with the latest technology is a huge plus. Emerging and changing technology certainly keeps you on your toes. Work with some great people at the store level, Verizon and Wireless Zone.
Cons
Despite being a "franchise", you deal with the typical corporate b.s.; you're encouraged to run your own business, but have to do it their way. No loyalty or appreciation from Verizon. Biggest issue, Wireless Zone (ATI) is stuck in the past. They have the "old boys" club that continue to run things into the ground, despite a majority group of dedicated owners and employees. Need to refresh their business model, recruit a younger, more determined leadership group at the C-level, and stop being afraid to stand up to Verizon. They're not that much better than the competition, despite the kool-aid they make you drink...