A Dead End - Support Worldnet Employee Review

This company needs a HR person, desperately. Major disconnect between the CEO's and staff on the floor doing the selling and/or tech dev. Devs cannot explain what Sales team 'sell' - the left hand doesn't talk to the right. CEO's have old-fashioned vision and aren't keeping up with the competition. No individual recognition for hard work. Performances not monitored accurately and little or no accountability for staff not pulling their weight. No room to progress and no salary reviews (despite promises). Also don't allow half-days to be taken as annual leave - unusual. No value proposition, mission statement or internal culture tangible despite being nearly 10 years old - still have a 'startup' mentality (used mainly as an excuse for not adapting to change). Unspoken divide between sales team and everyone else in other rooms. Longer serving staff (original 10) appear unapproachable and stand offish.