Worst place I’ve ever worked - Kitchen Designer Wren Kitchens Employee Review

1.0
28 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Good commission but that’s it

Cons

Ever heard of a company docking your Money for mistakes? Well Wren do. Hardly anyone I worked with passed 2 years with the company, due to unfair dismissal law (which only come in to play after 2 years employment) Wren never allow people to work past 2 years. After being the 3rd highest seller in a showroom out of 14 designers, I was let go 1 week before i passed my 2 years with a very poor excuse. Staff turnover i believe is 70% which just shows how this business works. Senior management thrive off you being scared of them and do there up most best to strike fear in to everyone. As I mentioned if you make a mistake on a kitchen design you pay 50% of what the mistake cost the company, fair enough if your small business but wren turn over 1 billion a year. Awful environment with commission goal posts constantly changing. At one point 8 of 14 designers in our showroom were on PIPS.

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Wren Kitchens Response
3y
Thank you for taking the time to provide feedback about your experience at Wren Kitchens. We are sorry to hear that you did not have a positive experience with us. We take all employee feedback seriously and would like to address some of the concerns you raised. First, we would like to state that we do not condone or participate in the unfair treatment of our employees. We believe in treating all our employees fairly and respectfully and strive to create a positive work environment for everyone. In regard to your claim that we do not allow people to work past two years, we would like to clarify that this is not true. We are proud to have many long-term employees who have been with us for several years. We are sorry to hear that you were let go, and we would like to assure you that this decision was not made lightly. If you would like to discuss anything in more detail, please get in touch with us at LetsTalk@wrenkitchens.com. Thanks, Wren Kitchens.

Explore other reviews about Wren Kitchens

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

Cons

None that I can think of!

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Wren Kitchens Response
3mo
Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
1.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Vacation time. Off 2 plus weeks paid for Christmas

Cons

Disorganized. Everything is an emergency. If new emergency comes up forget last emergency till after current emergency is taken care of.

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