Bait and Switch - Enterprise Account Executive Wrike Employee Review

1.0
4 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Mac Computer, company location, free lunch, free drinks

Cons

Bait and switch, Management is awful and recent layoffs 100+ should make you run

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Wrike Response
6y
We are sorry to hear that you did not have a great Wrike experience like many of our team members do. We pride ourselves in being a great place to work and are always making efforts to improve the employee experience. In addition to a variety of company wide surveys, we regularly run 360 evaluations on all of our leaders, which allows team members to give direct and anonymous feedback to managers, who are held accountable for implementing an action plan based on said feedback. Similar to many other companies around the world - Wrike is currently navigating unprecedented circumstances in the current COVID landscape, but we have been fortunate to avoid a formal reduction in force during this crisis, and there was not a mass layoff of 100+ people. We had a handful of performance-related exits and one department restructure earlier in the month, all of which amounted to around 40 impacted employees worldwide, which is less than 4% of our total headcount. Our employees are always top of mind, and we are doing everything we can to make sure our team members receive the amount of support they need to be successful in their role while maintaining their wellbeing during this difficult time. We believe there is always an opportunity to make things right and would like to offer you an opportunity to continue to share your feedback with our team. If you wish to further discuss your experience, feel free to reach out to us at hr-us@team.wrike.com.

Explore other reviews about Wrike

5.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Supportive Management: Leadership is approachable, transparent, and genuinely invested in employee growth and success. Regular feedback and open communication foster a positive work environment. Collaborative Team: The team culture is highly collaborative, with colleagues who are both talented and willing to help. There’s a strong sense of camaraderie and shared purpose. Positive Workplace Culture: Wrike promotes a culture of inclusivity, innovation, and continuous improvement. Employee well-being and engagement are clearly prioritized. Industry-Leading Product: The product itself is robust, flexible, and consistently evolving to meet customer needs. It’s rewarding to represent a solution that delivers real value to clients.

Cons

Structured Oversight: At times, there is a high level of oversight and process adherence, which can limit autonomy in decision-making. While this ensures consistency, it may occasionally slow down innovation or responsiveness. Limited Training on Procurement Processes: There is a noticeable gap in training related to the procurement process, which can create challenges during customer renewals. Enhanced resources and clearer guidance in this area would help streamline operations and improve the overall customer experience.

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Wrike Response
3mo
Thank you for taking the time to share such thoughtful feedback and for recommending Wrike. We’re very happy to hear your positive experience with supportive leadership, collaborative teams, our culture, and the product itself. We also appreciate your input on the level of oversight and the need for more training around procurement. Insights like these are valuable as we look at how to balance structure with autonomy and where to deepen enablement for our customer-facing teams. We’re glad you’re here and contributing to our customer success organization. If you have further feedback, please feel free to contact your manager or HR. Thank you, Mackenzie, HRBP
1.0
25 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strengthen transparency and consistency in communication, particularly around job security and performance expectations

Cons

I was at the company for a year and only met my department executive once. There’s basically zero communication between departments, and that disconnect slows everything down, especially between marketing and sales, and it’s why the company will never be on the same level as other project management platforms. The lack of accountability and communication at the top just turns into laziness across the whole company. They’re way too focused on AI, and I honestly don’t think they’ll be able to use it effectively before they’re forced to sell to private equity. There is one executive in the GTM department who is extremely controlling and unprofessional everyone says it, and multiple people have had to leave the department or switch even leave the company because of him. People get dragged into projects that have nothing to do with their job, and executives have admitted they’re replacing U.S. employees with cheaper international hires. If they keep doing this, cutting employees and relying on AI, the company is only going to keep declining.

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