Toxic environment - Sales Wrike Employee Review

1.0
27 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Free lunch in the office

Cons

Wrike use to be an amazing place to work but I'm sorry to say this is no longer the case and it keeps getting worse and worse. The way they have treated their sales employees during this tragic pandemic has been extremely disappointing. Leadership leads through fear and intimidation. They are taking advantage of the fact that the job market is down and treating reps with little respect for their wellbeing. Reps are working 12 hour days and when they consult managers on how the workload is overwhelming, they are told to work on weekends, or better manage their time. We are all burnt out and can't wait until our competitors start hiring again so we can escape this toxic culture.

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Wrike Response
6y
Thank you for your valued feedback. Wrike is expanding, and we’ve had to evolve a bit in the last several years to lead the way within our industry and market. We’ve added some structure and processes for scale, but have worked to maintain the core elements that make us “Wrikey:” beloved employee perks and benefits like free snacks and unlimited PTO; a work-hard-play-hard culture and plenty of fun employee events (which have continued in a virtual format during the COVID-19 crisis); a product that our employees can stand behind; and a platform for personal and professional growth. Our focus since day 1 has been on the core values of growth mindset, execution, and collaboration; and our intent focus on delivering outcomes has allowed us to realize Wrike’s true potential in each of these areas, now more than ever before. In terms of our COVID-19 response, Wrike is actively taking measures to avoid major changes to employee headcount, compensation, and/or benefits, which many other companies have found to be inevitable. In navigating through this foreign environment and working to preserve the most important elements, many of us are finding we have to work even harder to try and address new challenges quickly and effectively. While we are fortunate that we operate in a space where we can not only continue our business, but actually add value to our customers as they learn to adapt to a virtual work environment, we are also hyper-aware of the personal wellbeing of our employees and have already taken some actions to address this. (1) We sent out a COVID response survey to our entire team to collect feedback on how our C-Suite is responding to the crisis. Our executive team has been reviewing the feedback and just released the survey summary and action plan to all team members last week. (2) We are rolling out multiple programs globally for Mental Health Awareness Month in May, aimed at providing education around mental health, reminding employees what resources are available to help them deal with mental health issues, and providing team members with opportunities to tend to their mental and physical wellbeing through various group and/or individual activities. (3) The HR team will be conducting open office hours and offering individual one-on-one check-ins to create another forum for feedback, support, and connection during this difficult time. (4) Our executive team is meeting daily to discuss how COVID is changing work as we know it, and our sales leadership team specifically is regularly reviewing data to better understand how the pandemic is affecting variables such as demand, workload, and performance. While this remains a “learn as you go” environment for most businesses today, we are keeping a keen eye on these factors to ensure that we respond in a way that is fair for our team members and that takes into account factors that may be outside of our control. We also continue to remind - and encourage - employees to use our unlimited PTO policy so they can take time for rest and recovery when it is needed most. As a tenured employee of Wrike who has been here to witness our evolution from startup to industry leader, we welcome any specific suggestions you have for continued improvements to the culture. Please feel free to send your thoughts and recommendations to hr-us@team.wrike.com, or connect with a member of the HR or leadership team whom you trust.

Explore other reviews about Wrike

5.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Supportive Management: Leadership is approachable, transparent, and genuinely invested in employee growth and success. Regular feedback and open communication foster a positive work environment. Collaborative Team: The team culture is highly collaborative, with colleagues who are both talented and willing to help. There’s a strong sense of camaraderie and shared purpose. Positive Workplace Culture: Wrike promotes a culture of inclusivity, innovation, and continuous improvement. Employee well-being and engagement are clearly prioritized. Industry-Leading Product: The product itself is robust, flexible, and consistently evolving to meet customer needs. It’s rewarding to represent a solution that delivers real value to clients.

Cons

Structured Oversight: At times, there is a high level of oversight and process adherence, which can limit autonomy in decision-making. While this ensures consistency, it may occasionally slow down innovation or responsiveness. Limited Training on Procurement Processes: There is a noticeable gap in training related to the procurement process, which can create challenges during customer renewals. Enhanced resources and clearer guidance in this area would help streamline operations and improve the overall customer experience.

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Wrike Response
3mo
Thank you for taking the time to share such thoughtful feedback and for recommending Wrike. We’re very happy to hear your positive experience with supportive leadership, collaborative teams, our culture, and the product itself. We also appreciate your input on the level of oversight and the need for more training around procurement. Insights like these are valuable as we look at how to balance structure with autonomy and where to deepen enablement for our customer-facing teams. We’re glad you’re here and contributing to our customer success organization. If you have further feedback, please feel free to contact your manager or HR. Thank you, Mackenzie, HRBP
1.0
25 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strengthen transparency and consistency in communication, particularly around job security and performance expectations

Cons

I was at the company for a year and only met my department executive once. There’s basically zero communication between departments, and that disconnect slows everything down, especially between marketing and sales, and it’s why the company will never be on the same level as other project management platforms. The lack of accountability and communication at the top just turns into laziness across the whole company. They’re way too focused on AI, and I honestly don’t think they’ll be able to use it effectively before they’re forced to sell to private equity. There is one executive in the GTM department who is extremely controlling and unprofessional everyone says it, and multiple people have had to leave the department or switch even leave the company because of him. People get dragged into projects that have nothing to do with their job, and executives have admitted they’re replacing U.S. employees with cheaper international hires. If they keep doing this, cutting employees and relying on AI, the company is only going to keep declining.

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