Pros
I finally learned the art of the sale and to close people. I got to practice on 3-4 people a day sales tactics and skills and this is the only place I could ever do this with. So the coaching was very good.
Cons
The pay Structure does not make sense: Sales people primarily work on a commission basis. Most sales people are not 9-5 types of employees and dont expect a check at the end of the week based on hours or salary. Why? because with commissions the possibilities are great. Your not confined to a set income brackets and usually the sky is the limit. Sales agents are W9 type of mindsets typically and write expenses off at the end of the year and net much more then the average working salaried Joe. The problem: Is when you mix an Hourly/Salary base with commissions you essentially become a W2 employee and well the IRS, and state start plugging away at that commission... My $3,000 commission based on 4% became $1,700 after all taxes were taking away for that pay period. As a W9 employee we typically find ways similar to corporations to expend write-offs, but since this is a w2 position that is impossible and Wyndham gets away from paying really competitive salaries and reserves itself to only paying minimum wage. So now you have a hybrid w2/w9 position that defies the entire idea of a commission based job and at the end you get an employer who rally does not have to pay the Salary most employees deserve and a watered down hourly/commission job. Give me one or give me another and If I am a salaried/hourly employee then I expect that after being in management that I am worth more then San Francisco's minimum wage. If you get paid straight commission rather then this hybrid type of pay, then there is motivation. Quite honestly my heart dropped and I lost all motivation seeing a $1,700 check.. So all I was there for was for the training which today I use in my own brokerage. I timeshare everyone for everything I do. Today I run my own company and I am a real estate sales broker. I just closed $24K worth of commissions. Guess what after all expenses I ended up with $20K of commissions and I will find write off at the end of the year to keep most of my income. I Highly doubt that $24K worth of commissions would leave me with $20 net working at Wyndham. Further more the managers there at the Donotello were under investigation for gambling. I also received money from a class action lawsuit that was based on their withholding of commissions. I would advise to keep track of any closings.. They tried to rip me off one of my commissions and I insisted with HR and legal several times until I received my watered down commissions. One of the people working in the timeshare customer service department said they were not going to pay at all for the commissions that I closed. Imagine that.. There was a carousel of management and people I saw come in go at least 10-15 sales reps and managers while I was there. No one introduces no one to each other and everyone claims they make amazing amounts of money and they seem kinda of like shabby con men to me. 2 week training was good, but the trainer Steve, seemed like a con man to me after words as well. Their training is turnkey and they are always training new reps. Thats how they make their money by turning in and out new representatives it seems like to me.