Customer Service Associate - Anonymous employee Xcel Energy Employee Review

3.0
22 Jan 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I enjoyed my coworkers and my customers. I enjoyed the different challenges involved. I liked the static schedule. I enjoyed interacting with different departments.

Cons

You always feel like big brother is standing over you. They have issues with a lot you do even if it is to benefit the customers. They nitpick about a lot of things then wonder why they lose employees shortly after they hit the floor

Explore other reviews about Xcel Energy

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good people that want to help.

Cons

Corporate, everyone is money crazy.

4.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance, okay benefits, and cemented impact on the community

Cons

Because the company has a bottom line, promotional paths aren't really a thing beyond individual contributor to manager. I don't know what the next level up would be besides that.

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