Pros
The biggest pros of Xendit is the colleagues you work with. From the get-go, the founders clearly defined the company values, live by it, truly hire based on it, and do as much as possible to keep it alive. As an employee, you can really feel the value/culture alive within your team and the people you work with. People are driven, hardworking, ambitious - yet very nice and keen to help each other out, not cutthroat.
Cons
Recently the company face pressure from investors due to the pursuit of profitability, and this surfaces issues within the leadership. Can't say for other function, but the current CPO doesn't have what it take to lead the Product org - Frankly, he is a great Product lead with strong technical payments knowledge - However he is not the best person to lead a function, especially in turbulent condition - He would be in the level of Staff or Principal PM in other org Why? - Cancelled all 1-1 with all his direct reports because 'I'm not a people manager type' -- some PMs haven't spoken to him at all for a few months - Provides almost no guidance on what to do to the Product org, it's very unclear what we need to do as a PM - Favoritism: very evident that he likes the Payment PMs more than the others, perhaps because he lacked an understanding of Product domains outside technical payments - Mainly just let the Product org do whatever they want, which lead to chaos. I'm not even surprised if he doesn't know what his direct reports are doing - No vision, no principles whatsoever when it comes to Xendit products, just hands-off and hope things will go into place At this level, perhaps better if the CEO himself roll up his sleeves and replace the CPO. Don't get me wrong, the Xendit still needs this current CPO but not in a CPO role.