Not worth it at all! - Anonymous employee Xplor Technologies Employee Review

1.0
31 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunches and snacks only

Cons

Terrible Senior management team: - Does not care about employees, their growth, feedback or experience. They care about sales number and money they bring in. - Does not care about customer service quality. Only quantity. - No work life balance as they directly encourages employees to work extra hours and weekend whereas there are no over time pay. They show it as if you are doing a great community service No personal growth: - No employees development plan or acknowledgement of success. You have to ask for everything you want otherwise they will not even notice you even when you are the top performer - They made the bonus look good but very unrealistic and unattainable Toxic culture: - Long hours of employees are not recognized where as if you are 10 mins late, you are penalized - They will show as if they are listening to employees but any work that gets implemented are what they wanted - The top management never speaks with the employees to understand the need of the team - Even if you leave and you have been there for years, they will not talk to you or have an exit interview to ask your opinion

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Xplor Technologies Response
7y
Although I’m sorry you did not have a positive experience at FieldEdge, I do want to thank you for taking the time to provide your feedback. As part of the senior management team, I take your input to heart. You're correct in that we care about Sales, but we also care about every other department and their integral role in the success and growth of this organization. Growing the company by bringing more customers into the FieldEdge family allows us to continue to invest more into our product and the service we provide to our customers. I also firmly believe in our product and know it will make a positive difference in the lives of our customers. I also regret that you feel your voice wasn’t heard while you were at FieldEdge. Given our rapid growth, sometimes we may drop the ball in this area and for that, I’m sorry. I am a firm believer in an open door policy with total transparency up, down and across the organization. In fact, I just recently hosted a number of round-table discussions across all offices with employees at all levels to understand what’s working and more importantly, what’s not. We’re beginning to make a number of changes as a result of those discussions. In fact, your comment on Glassdoor has resulted in a change to our Exit Interview process. Historically, when an employee announces they are leaving, they were sent a survey to understand why. If there are concerns, our HR department would reach out to them to better understand the concerns. Given what happened to you we have changed the process so that every employee will receive an in-person exit interview. In summary, I do appreciate your input. We’re obviously not perfect but strive to improve each and every day. I would be happy to discuss more of your concerns via phone at 678 488-7079. Even though you’ve left FieldEdge I’m still interested in your point of view since your experience and insights will help us improve as a company and employer. Connie Certusi FieldEdge President

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Pros

Love working remote, Lots of support.

Cons

I have not one negative thing to say.

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2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I still get to work with the team I was acquired with (those who weren't unceremoniously canned at least).

Cons

-Insists on a hyper rigid corporate model, and it shows everywhere. In product development, leadership, HR. There's so much bureaucracy and rigidity in getting an answer to anything and all it means at the end of the day is that everyone you go to for help or clarification will pass the buck to the next guy. -Zero regard for employees as people. These people are cheap cheap cheap. It shows in salaries and benefits (worst US medical premium coverage I've ever seen), but also in subjecting employees to using terrible outdated tools, and in laying people off at a moment's notice with no regard for them or the workloads of those left behind. HR/People team where it seems like nobody knows what to do or how to help; everything is someone else's job. -It is a mess internally. It's a company made up of 20+ other products/brands, and nobody's talking to each other because nobody even can talk to each other. Everyone's on different systems, different payroll, different Slack, different Teams, two different versions of every policy, it's a joke. -It's depressing as hell watching them buy up other companies, fire half of them, and suck the soul out of those left behind. -I had a job I loved before we merged with Xplor. It's been less than a year here now and I cannot get out of here fast enough.

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