Below average - Client Support Executive Xplor Technologies Employee Review

2.0
20 May 2025
Recommend
CEO approval
Business outlook

Pros

Some flexibility with working hours

Cons

Lack of opportunities for remote workers, minimal pay rises and being underpaid for the level of job

avatar
Xplor Technologies Response
1y
Hi there, Thank you for taking the time to leave a review. We’re sorry to hear you felt there was limited opportunity and growth, especially as a remote worker. We understand that development and recognition are key to engagement and retention of all our employees, and we’ve just launched our Career Launchpad to improve how we support career progression across different locations and roles. Thanks again for sharing your thoughts, and we wish you all the best for what comes next.

Explore other reviews about Xplor Technologies

5.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Love working remote, Lots of support.

Cons

I have not one negative thing to say.

2
2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I still get to work with the team I was acquired with (those who weren't unceremoniously canned at least).

Cons

-Insists on a hyper rigid corporate model, and it shows everywhere. In product development, leadership, HR. There's so much bureaucracy and rigidity in getting an answer to anything and all it means at the end of the day is that everyone you go to for help or clarification will pass the buck to the next guy. -Zero regard for employees as people. These people are cheap cheap cheap. It shows in salaries and benefits (worst US medical premium coverage I've ever seen), but also in subjecting employees to using terrible outdated tools, and in laying people off at a moment's notice with no regard for them or the workloads of those left behind. HR/People team where it seems like nobody knows what to do or how to help; everything is someone else's job. -It is a mess internally. It's a company made up of 20+ other products/brands, and nobody's talking to each other because nobody even can talk to each other. Everyone's on different systems, different payroll, different Slack, different Teams, two different versions of every policy, it's a joke. -It's depressing as hell watching them buy up other companies, fire half of them, and suck the soul out of those left behind. -I had a job I loved before we merged with Xplor. It's been less than a year here now and I cannot get out of here fast enough.

See reviews by: Helpful|Rating|Date|All