DIRTY POLITICAL ,FRAMING AND HEART-WRENCHING!! - Customer Service Representative Xsolla Employee Review

1.0
29 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits. Night shifts . Convenient transportation. Cozy workplace . Coffee and food provided

Cons

Terrible team management. The worst HR practice is micromanagement. Work like a robot. There's no comprehension. During a meeting, management stated that they are more concerned with numbers and money than with mental health issues. The team i worked with had awful judgement and was quite disrespectful. I've never worked with such company before. And they are incredibly racist. I was sacked even after stating my issues to the HR and it was never addressed. So I was literally framed for an issue then thrown out without proper handling.

Explore other reviews about Xsolla

5.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

good work life balance even though other reviews say otherwise

Cons

more transparency needed in my opinion

1.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many people I worked with are dedicated, talented, and knowledgeable in their field. Unfortunately, the workplace culture often relies heavily on their efforts without providing adequate support or recognition.

Cons

The organization would benefit from stronger communication practices and more stable leadership. Employees frequently experienced uncertainty and stress due to inconsistent and often erratic decision making from senior leadership, starting with the CEO, HR leadership often chooses to reinforce or outright enable ineffective management practices.

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