Over-promise, under-deliver - Technical Account Manager Yardi Systems Employee Review

3.0
15 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Great job to get your feet wet and gain some experience. The CEO really does have a kind heart and structures the company around the notion that it’s not always what you do, but how you do it. This is coupled with some really kind hearted individuals at the company and benefits that reflect a desire for work-life balance. The clientele (B2B) is almost always great (unless they’re cussing you out and threatening to hurt themselves, which, I guess, isn’t grounds to unsupport a client). Great spot to work if you’re okay with collecting a paycheck and being left alone. I’ve really WORKED probably four solid months since I started working here over a year ago.

Cons

They track your minute to minute productivity. No real opportunity for change. That means you won’t change the software, your position, your relationship with clients, the opinion of the CEO or leaders, all of it. Despite leaders leaving, products being in the “development” or “beta phase,” grinding day in and day out, and promise of new opportunities there’s almost no upward mobility. Requirement of 3-5 years of time spent in any position to be considered for leadership (despite the turnover). You’re probably thinking the 3-5 years is negotiable, it’s not. Overly-complex or overly-simplified software that’s not exactly user friendly. Low pay, but again, starting type position.

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Yardi Systems Response
4y
At Yardi, we strive to provide learning opportunities, foster growth, and cultivate a dynamic, communicative, and supportive workplace. We are glad that you have experienced flexibility and wonderful work life balance at Yardi. We at Yardi value employee satisfaction and happiness and encourage employees to connect with their managers regularly to discuss opportunities and facets of interest as we love to grow our employees. Promotions happen constantly throughout the company and are based on merit and performance. We genuinely encourage anyone who has concerns or feels they are not being supported or treated fairly to reach out to their manager or our VP of Human Resources.

Explore other reviews about Yardi Systems

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent company culture Great middle management Early and constant professional development opportunities. Great benefits and employee resources.

Cons

Messaging can sometimes get messy/confusing as it works its way down the chain.

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

If I were asked pros of this company in 2020 I would fill this entire space. Since COVID the company culture completely changed toward the negative. They have good affordable health and dental insurance. You get to leave 2 hours early on the day before a holiday. They will provide lunch in office once a week. You get to work a hybrid WFH schedule. They invest in your 401k whether you contribute or not.

Cons

Their pay is below market. I was a TAM and could have made $20k more per year with another company but wanted to stay with yardi because they weren’t publicly traded and were more stable. The culture became more stressful and toxic after covid. Yardi began a partnership with wework (see Hulu documentary) and then wework went belly up which yardi had to bail them out of. As a result yardi spent millions of dollars. To offset this terrible decision, Yardi started quietly firing people within the company. Basically, they were eliminating “overhead” without calling it layoffs because the word layoff scares clients and they’ll start looking for another software to use.

7
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Yardi Systems Response
1mo
We truly care about your feedback and appreciate hearing from you though some of your experiences and observations are vastly different from what we hear from our talented Technical Account Managers worldwide. Regarding the 2022 WeWork partnership, Our CEO has a proven track record for making strong business decisions that result in continued growth and success for the company, and we were thrilled to debut a new space management solution through our ‘WeWork Workplace’ partnership which solves for a dynamic, constantly evolving future of work. We are proud to share that we have not participated in any company layoffs and have added serval thousand employees to the company in the past several years as we continue to grow. We take pride in our caring, respectful, and transparent culture and genuinely encourage anyone who feels negatively impacted by something to schedule time with the VP of Human Resources to further discuss. While we are sorry you weren’t a happier employee, we genuinely wish you all the best going forward.
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