Poor management structure with too little guidance and interaction from superiors. Company is badly organized and expects managers and employees to cope with difficult situations without much support. District Managers are few and far between, and not helpful in mediating issues with corporate policy. Pay and benefits are meagre for managers, including sales goals that become unreachable as they are increased every year without any consideration for location, foot traffic, or economic concerns. Store locations are often moved to less active and less desirable locations in malls, without any help from corporate to add signage or advertising to help drive sales. When I had issues with my management, they delayed meeting with me until they had secured my replacement, then tried to move me from my position as manager into 'another position in the company' without my consent or even an offer which included compensation or hours or a title: in effect, they tried to fire me without firing me by moving me out of my job without any discussion. I was never consulted on sales goals, I never had control of budgeting or ordering, all store locations are effectively micro-managed from the central HQ, and are further hindered by supply shortages and poor supply chain management.
The product is also not as durable or long-lasting as upper management wants people to believe.
