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      Youi Insurance - Project Manager Youi Employee Review

      5.0
      5 Dec 2017
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Things moved quickly and they did what they said they would do. A fantastic environment and a lot of effort is put into getting to know what the staff want and then trying to get that need. They have a transparent management team which brings a great vibe to the contact centre

      Cons

      Be harder on staff, they have it so good that they have forgotten what other companies do.

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      4.0
      24 Aug 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great culture for work life balance

      Cons

      - Can be a bit clunky dealing with bureaucracy

      3.0
      7 Jun 2026
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The Social vibe on the Floor is great, and many of the Managers are nice.

      Cons

      The micromanaging by some managers is ridiculous. Putting Doubt into the Customer to save a policy is disingenuous. The top policy savers are put in positions of management, but just because someone has great performance, doesn't mean they have leadership qualities. 3 stars across the board, because whilst they try and live up to the 3-star rating, they fall down with the sneaky ways to save a policy. I never once saw the CEO of the Company... Nathaniel, whatever his name is.

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