Fantastic place to work - Anonymous employee Youlend Employee Review

5.0
20 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have had a fantastic experience working at YouLend for the 2 years I have been here. The work is interesting and meaningful, you feel like you can make a big difference to merchant's businesses. There is a clear direction set by upper management on the goals we want to achieve. In my experience higher management have been really accessible and helpful which is great for a company that I have seen add 200 more employees in the last 2 years. The culture is excellent. Lots of social events on the calendar across the company giving everyone a chance to bond and great for team building. The company goes out of their way for our big summer party and Christmas party for the end of year. Really unforgettable experiences so far. Other benefits are also very useful including Vitality and getting free lunch in the office. Everyone in the office is really helpful and there is a real can do attitude and collaboration across different teams to achieve success. Youlend also cares about employee's wellbeing. There is a real sense that employee's voices matter, evidenced by things like the employee committee getting together, taking on board feedback from all departments and working closely with HR on implementing improvements. I was lucky to have been part of this process and seeing it work first-hand. There has also been excellent promotion opportunities within our department or across to other departments within Youlend fostering a real culture of personal and professional development. To summarise the pro's: -Excellent working culture -Great benefits -Upper management are helpful and accessible -Transparency and openness across the company -Clear direction and goals where the company is headed -Excellent opportunities for progression -Collaboration across different teams is excellent

Cons

-Minor areas for improvement in overall communication between departments which has been hampered slightly by rapid growth

Explore other reviews about Youlend

5.0
3 Sept 2024
Recommend
CEO approval
Business outlook

Pros

This company is amazing to work alongside.

Cons

I have no adverse things to say.

1
avatar
Youlend Response
1y
Thank you so much for your positive review! We're thrilled to hear that your experience working with us has been amazing and your feedback motivates us to continue maintaining a positive work environment.
2.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Lunch, salary, and nice location.

Cons

Oh YouLend USA. What can I say that the many other reviews didn't already say? My time there was short lived but I was able to gather some great intell. This company could really be terrific. But they have a very childlike mindstate when it comes to doing business efficiently. Communication is absolutely horrid. They have town halls to be open but its literally an hour of blabber. They never answer the real questions. Never want any opinions or even ask what u think. They only hire young people or young minded people who don't or won't speak up about the injustices. Then they reply to the reviews on here with chat gpt responses like people are so dumb they can't see through it. Its truly laughable hahahaha. People are over worked, stressed and burnt out. Please, just have some dignity and don't reply to me. You know you're not going to change and you know these reviews have been honest. If you are hired, use it as a catalyst until you get the job you want. This isn't a place to grow.

5
avatar
Youlend Response
3mo
Thank you for sharing your perspective. While experiences can vary, we take all feedback seriously as it helps us improve our workplace and support our employees. We remain committed to fostering a respectful and collaborative environment and continuously reviewing how we can do better.
See reviews by: Helpful|Rating|Date|All