Sales Assistant - Sales Assistant Zara Employee Review

1.0
18 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Good hours most of the time. Good employees, all the other people that I worked with had great attitudes and were very keen to help.

Cons

Horrible first experience in retail. The managers were demanding and rude and not very forgiving. They thought they were the top of the chain and could get away with being condescending and nasty. The most important thing was hitting targets and making sure we're polite to customers. But they instilled a culture in the flagship sydney store where everything is panicked and every worker doesnt have a time to sip water... I felt like i couldnt breathe and when i had a question, everyone would roll their eyes or be too scared to stop and help me in fear of management. They seriously need to sit down and fire all their managers and start a new culture. Its a disgrace to have such beautiful clothes dispayed in a store that is toxic and suffocating. i could tell even customers could sense the coldness.

Explore other reviews about Zara

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

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