where do I even begin? - Sales Assistant Zara Employee Review

2.0
26 Jul 2014
Recommend
CEO approval
Business outlook

Pros

*most co workers are friendly and great to work with *uniform is provided *shifts are all day (good hours, if you need them/working as a casual) this can be both a pro and a con *most employees are hard working, which is motivating *fast paced environment

Cons

*Management is disorganised and unprofessional *rosters are published literally a day before the new month (late) and rosters are pretty much changed weekly. they will also change the roster without letting staff know and expect you to know when your shifts are even though they change it regularly. *Casuals don't get to learn or do anything new. Every time I have asked to do something different or learn something new, I would get responses such as "Not today, we are short staffed or its too busy" *The work is very repetitive, there are rarely any rotations. you are stuck in one zone for the entire shift. its even worse when they constantly put you in one zone shift after shift. and then make you feel like you should be grateful if they zone you in a different area. *Management never appreciate the hard work, but as soon as you do something wrong, they will notice and tell you off. *if management dont like you, you wont get any shifts, they wont even try to "improve you" or provide you with training and they wont give you a reason as to why you're not rostered on. *the hours are long and tedious, especially when you do late night trading shifts. *if you are late, they will tell you off, but its ok for managers to be late *staff turnover is ridiculously high and they wonder why people are constantly quitting, maybe HR should focus on those reasons instead of constantly hiring new employees to replace old staff who are fed up and disgrunted. *no staff discount *the pay is average. no incentive to work on saturdays, as the pay is pretty much the same and its the busiest day too. *customers are demanding

Explore other reviews about Zara

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy, good pay, discount, mall

Cons

colleagues, management, music on store

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

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