Unhealthy work environment, terrible HR management, cheap company - Department Manager Zara Employee Review

1.0
3 Nov 2021
Recommend
CEO approval
Business outlook

Pros

You get to work with some amazing and very diverse teams. Some managers and staff are fun to work with and very supportive. I got to meet some of my friends through work who I am still in touch with after leaving the company.

Cons

The company expects you to be able to act as a general manager, operational manager and support other departments while you are in the middle of solving a customer issue. And also trying to cover shifts for 5 employees who called in sick or didn't show up to work. The company doesn't provide the departments with enough labour hours in order to run the floor according to their "standards", so the managers end up doing most of the work as floor staff.

Explore other reviews about Zara

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Managers are nice, good benefits

Cons

No cons for this role

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The coworkers are the best. This is for the North Star location

Cons

Management. There is clearly favoritism. They don't want to help, they will yell at you and ask why aren't you moving fast enough. The GM doesn't do anything. Her only job is to "talk to the higher ups." She will yell at you if you speak Spanish and say English only. If you ever had an interview here some of you were judge by the way you looked. Quote from one of the managers "I didn't like the way they looked." Also, it's a problem when you talk to your coworkers when it slow.

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