Better and Better - Service Manager Zeigler Auto Group Employee Review

5.0
18 Mar 2022
Recommend
CEO approval
Business outlook

Pros

When I first started with the Zeigler group I was overwhelmed, in a good way. I came from a smaller dealer group and when coming aboard here everything was so dialed in. Processes were ironed out, everyone knew their role and did it well. Everything ran very smooth. Going from working open-close 6 days a week at my prior dealer and wearing many hats just to keep things bumping along, coming here was amazing. I could focus on my main responsibility because I knew the entire team worked together great and I didn't have to stress over everything anymore. And that was just in the first week of starting... I've been here over a year and have been promoted to a management position. From day one I wasn't looked at with skepticism, I was encouraged to put my spin on how the business should run, and come up with ideas to grow the company, and the employees. Looking forward to many years to come.

Cons

I've hired and recruited a few people, technicians, advisors, porters, sales people. I honestly, every time I talk to them say, I have not found a 'con' yet. I'm sure they are here, but the positives so outweigh anything i could imagine as a con, that it doesn't feel like there are any.

Explore other reviews about Zeigler Auto Group

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Outstanding culture for a car dealership. They really care about their employees. Offers many ways to learn leadership skills and advance within the company

Cons

Sometimes the hours are long, but most of the time it goes by quickly.

2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company for starting your Service Advisor Career. Culture is high tier, most everyone is very friendly and willing to help you learn and succeed regardless if your success is to their benefit. Internal recognition is a huge part of the culture here and feels very rewarding. Although this is a huge dealer group, the feel of each location is very local and tailored, and there is no "corporate bureaucracy" to deal with at any level.

Cons

Upper management/corporate management is woefully profit focused, and that attitude trickles down. Middle management or location management is often spread too thin and/or too entrenched in their ways to address the policies, attitudes, and people that are an anchor to the companies' success. While some areas have incredible managers with a huge capacity to help their departments succeed; other managers can turn a total blind eye to the problems in their department that in turn ruin opportunities for success for their peers. Change is only fast when the effect on the bottom line is obvious. Change to the recurring issues that don't have an immediate effect on the bottom line are ignored, making it impossible to know what the actual standard for performance here really is.

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