Could be a great place to work, if leadership changes - Anonymous employee Zelis Employee Review

1.0
25 Jun 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Financially stable. Company is making lots of money, even if in spite of itself. There are some really great and smart people there.

Cons

- Benefits are very expensive - Most employees are unhappy working there - Leadership is reactive, no planning - Culture of Haves vs Have nots - Execs should have some privileges over the staff, but Zelis takes it to extreme for a small company. Insane # of dedicated parking spots in NJ, Special Rooms for Execs only, EA's - Especially for CEO - are nasty and aggressive.) - No development/Training Zelis is a Healthcare Services Company that wants to be a Tech or Tech Services Company. Only problem is that their technology is older than many of the people working there. They merged a few companies together back in 2016 and 3 years later have not integrated them. On their 4th CIO in 2.5 years including the interim Candidate. Leadership has very low technical aptitude and any IT leader has struggled to bridge that gap. So much time and effort is wasted because there are 5 ways to do just about anything. Zelis has become a playground for Execs who follow Private Equity Firms. There is no plan to build anything sustainable. I have never seen a more poorly run company. C level leadership has revolving door. In my time there I never saw a Plan, or road map. The place was running like 3 companies all trying to act like they never merged. If you like chaos this is the place to be.

Explore other reviews about Zelis

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for Flexible working hours Flexible time off

Cons

Salaries are on the lower end of the market

3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong benefits package, including good health insurance and a solid bonus plan. The team itself is a highlight — great coworkers who are easy to work with. Leadership is also actively working to improve internal systems and workflows, which shows a commitment to ongoing improvement.

Cons

The work environment can feel chaotic and fast-paced at times, with testing environments that are often unstable. Ownership of certain tasks or systems isn't always clearly defined, and documentation tends to lag behind, making it harder to stay aligned.

See reviews by: Helpful|Rating|Date|All